Handmade from the finest Italian and American leathers, industrial strength thread, and premium antique brass and steel hardware. This is the bag you carry everyday, everywhere. Made one-by-one, each bag is as unique as the person that wears it.
Kurier requires full payment on all orders before shipping. In other words, we can't ship your order until it's paid in full. Seems simple enough.
All orders are 100% handmade and cut-to-order. Expect (read: "embrace") minor variations from one piece to another, based on natural variations within the leather and/or hardware. All orders will be filled within 2 - 3 weeks from the date received. We'll do our best to make it sooner - but we're a small team and it takes time to make a quality product.
I want you to be completely satisfied with your purchase. If you are not happy with your item, please email me within a day of receiving your order to work something out. Please understand that if I am not contacted during this window of time I will not be able to issue a return. Returned items must be received within one week in new condition (leather must not have any marks, scratches, etc.) with tags. Refunds or exchanges can not be given for used merchandise. Customers are responsible for return shipping costs and original shipping costs can not be refunded.
All custom orders are final sale with no exceptions.
Kurier produces all of its goods on a strictly 'first come, first serve' basis because that really just seems the most fair way to go about it. That said, life happens. So we'll always do our best to make sure you get your order whenever you need it—no matter when you ordered it. Good rule of thumb: when in doubt, ask.